RStudio Desktop fails to start after updating to v.1.2.5001 on Windows 7 64 bit; update

[julian_moran]

I opened a topic for this issue previously, found here: link01

That topic has now closed, so I am making a new one. Please find all relevant information on the issue, including the diagnostic report, by following that link.

Below please find a link to the microsoft minidump produced by the crash:
link02

[kevinushey]

Thank you for taking the time to provide a Windows Minidump!

The stack trace makes it clear that the crash is happening in your display driver:

00000000`01058f40 00000001`80045633 : 00000000`0114d640 00000001`80333cc0 00000000`01058fe0 000007fe`fd61175e : ig4icd64!ShCompile+0x1119e3
00000000`01058f70 00000001`8032febb : 00000000`0114d640 00000000`233a5200 00000000`01099e88 00000000`00000000 : ig4icd64+0x45633
00000000`01058fb0 000007fe`e5c55685 : 00000000`00000006 00000000`23b686d0 00000000`233763a0 000007fe`fd602dd5 : ig4icd64!DrvReleaseContext+0xab
00000000`010590e0 000007fe`e5c550a8 : 00000000`00010002 00000000`00000003 00000000`00000006 00000000`00000003 : opengl32!bMakeNoCurrent+0x65
00000000`01059110 000007fe`e5c55604 : 00000000`34010df0 00000000`00010418 00000000`00030001 00000001`8066ecf1 : opengl32!MakeAnyCurrent+0x168
00000000`01059160 000007fe`e5d9a14b : 00000000`34010df0 00000000`00010002 00000000`00000002 000007fe`e5c54d42 : opengl32!wglMakeCurrent+0x154
< ... >

Solving this usually implies either:

1. Updating your graphics card driver; or,
2. Switching to software rendering.

See https://support.rstudio.com/hc/en-us/articles/360017886674-Troubleshooting-RStudio-Rendering-Errors for more details.

[julian_moran]

Amazing. Changing to software rendering has fixed the issue for me. Thank you so much for your help!