blocked account - how to get help?

my project just went to sleep (due to inactivity, but it was still running a function), and when I tried to access it again I got this message:
Your account is suspended until Jan 1, 2111 2:01 AM due to "use of prohibited process".

If you believe this to be in error, please contact technical support.

I'm not sure how to contact technical support or what it was that I did wrong? I am using a free version of posit cloud.

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