User login - permission denied error

Hi Team,

We are facing an issue login for 2 users. Getting permission denied error when trying to login to the UI/IDE.

When we check the log, we see ERROR(Attached screenshot


We checked the permission for the given path and it looks fine.

Please help.

Howdy @Vinay_Nallan ! Apologies for missing your message here! Are you still experiencing problems here?

Would you mind sending this issue to our support team at I think that may be the next best step for digging into this issue and trying to help you resolve it!

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