Unexpected error Posit Connect Cloud

Posit Professional & Hosted Products Connect Cloud
1

Since a few days I seem unable either to authenticate to connect to Posit Connect Cloud or to do anything while logged in, including accessing dahsboards for live data collections - I have various error messages including "Unable to authenticate, please try again later." and "Unexpected error. Please try again later." despite having subscribed to the Enhanced Plan which should be more than sufficient for my needs. I tried to refresh my browser but no luck

Content Unavailable
The server encountered a temporary error and could not complete your request.
Please try again later.
Error ID: 03a39a83-7535-4372-9a15-1e094ad82034

EDIT
now seeing from Posit Status there seem to be indeed issues

image
image849×129 2.89 KB

image
image870×194 11.4 KB

1 Like
2

I am having the same issue! I can't log into my Posit Connect Cloud account, and the links to all my apps are broken. I have the Basic plan.

EDIT: it is working for me now. Thanks for the quick fix!

3

Yes, apologies for the disruption. There is an active issue that we are investigating, we believe we have identified the problem and things should be recovering. We will keep that status page up to date.

Thanks for your patience as we get everything back healthy again.

2 Likes
4

Thanks indeed now working again on my side as well