Hi!
I am facing an issue of troubleshooting app crashes. When the users raise a ticket saying that their app crashed, I need to investigate the logs to see what exactly happened. But, I am unable to figure out which of these Connect 'sessions' (if that's the right word) crashed:
I can see that each of those Connect sessions have a unique Id which I could get the user raising the ticket to quote, but I can't find a way to read that Connect session id into the app.
I have 2 questions:
- Is there a way to read the Connect session ids?
- What is the best/right way to troubleshoot app crashes and get to the logs for a specific User's specific Connect session id (note that I have logging of the server$session of the app with the Connect User to a database but this doesn't help me figure out which Connect session's log to look at).
Thanks