"This application currently has no logs."

[hfisch]

I'm experiencing an issue apparently identical to the one referenced here:

Shiny application logs

Hi, Earlier if any issue was encountered in shiny like "Disconnected from server" I used to check the logs in shinyapps.io Since 18th Feb The logs page shows the below message "This application currently has no logs." Can anyone please guide as what needs to be done.

It appears there wasn't enough activity on that topic to keep it active, so hopefully I have better luck here. I have a total of five applications on shinyapps.io, most of which are private. Four have existed for some time (many months), and one was created just a few weeks ago. The one that was just created is the only one that currently has a log in the shinyapps.io dashboard. The other four all state "This application currently has no logs."

I discovered this when I was trying to refresh one of the applications with some updated code, but was unable to use the logs to troubleshoot why my changes caused a disconnect from the server. In other words, I know that there should be a log because I've interfaced with the application very recently.

Any suggestions?

[muelsi]

I would just like to note that I'm experiencing the same issue as above. Whereas, in a previous working App, I would receive logs, I now longer do. This has made building a new one very challenging.

[josh]

There was an issue with logs from 4/17 through 4/20. If you restart your application logs should again be available. We apologize for the inconvenience and are looking to understand the root cause of the problem.

[hfisch]

Thanks @josh, much appreciated!