The admin dashboard of the Shiny server pro doesn't show

The admin dashboard of my Shiny Server Pro is hosted on port 4151 (the default), but I can't access it at all. It doesn't show on the web browser. I have been told (by our IT team) that it might be due to that it is not listening on IPv4, see the screenshoot. Please, any idea how can I sort this issue out? Thanks

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