Shinyapp deployment - 504 Gate Way Error

Posit Professional & Hosted Products shinyapps.io
1

I was deploying numerous times today as I'm testing building an app for someone else.

Been searching web for same error coming up short.

This is what I see:

Preparing to deploy application...DONE
Uploading bundle for application: 1604634...DONE
Deploying bundle: 2673080 for application: 1604634 ...
Waiting for task: 676723546
  building: Processing bundle: 2673080
  building: Parsing manifest
  building: Building image: 2919211
  building: Installing system dependencies
  building: Fetching packages
  building: Installing packages
  building: Installing files
  building: Pushing image: 2919211
################################ Begin Task Log ################################ 
[2019-12-16T20:34:46.701508916+0000] Execute script: packages/build/sys.sh
+ set -e
+ apt-get update -qq
+ apt-get install -y libapparmor-dev
Reading package lists...
Building dependency tree...
Reading state information...
The following NEW packages will be installed:
  libapparmor-dev
0 upgraded, 1 newly installed, 0 to remove and 93 not upgraded.
Need to get 67.8 kB of archives.
After this operation, 229 kB of additional disk space will be used.
Get:1 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial-updates/main amd64 libapparmor-dev amd64 2.10.95-0ubuntu2.11 [67.8 kB]
debconf: delaying package configuration, since apt-utils is not installed
Fetched 67.8 kB in 0s (0 B/s)
Selecting previously unselected package libapparmor-dev:amd64.
(Reading database ... 119718 files and directories currently installed.)
Preparing to unpack .../libapparmor-dev_2.10.95-0ubuntu2.11_amd64.deb ...
Unpacking libapparmor-dev:amd64 (2.10.95-0ubuntu2.11) ...
Processing triggers for man-db (2.7.5-1) ...
Setting up libapparmor-dev:amd64 (2.10.95-0ubuntu2.11) ...
[2019-12-16T20:34:51.651877990+0000] Execute script: packages/build/units.sh
+ set -e
+ apt-get update -qq
+ apt-get install -y libudunits2-dev
Reading package lists...
Building dependency tree...
Reading state information...
The following additional packages will be installed:
  libudunits2-0
The following NEW packages will be installed:
  libudunits2-0 libudunits2-dev
0 upgraded, 2 newly installed, 0 to remove and 93 not upgraded.
Need to get 430 kB of archives.
After this operation, 992 kB of additional disk space will be used.
Get:1 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial/universe amd64 libudunits2-0 amd64 2.2.20-1 [69.5 kB]
Get:2 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial/universe amd64 libudunits2-dev amd64 2.2.20-1 [360 kB]
debconf: delaying package configuration, since apt-utils is not installed
Fetched 430 kB in 0s (22.8 MB/s)
Selecting previously unselected package libudunits2-0:amd64.
(Reading database ... 119740 files and directories currently installed.)
Preparing to unpack .../libudunits2-0_2.2.20-1_amd64.deb ...
Unpacking libudunits2-0:amd64 (2.2.20-1) ...
Selecting previously unselected package libudunits2-dev.
Preparing to unpack .../libudunits2-dev_2.2.20-1_amd64.deb ...
Unpacking libudunits2-dev (2.2.20-1) ...
Processing triggers for libc-bin (2.23-0ubuntu11) ...
Setting up libudunits2-0:amd64 (2.2.20-1) ...
Setting up libudunits2-dev (2.2.20-1) ...
Processing triggers for libc-bin (2.23-0ubuntu11) ...
[2019-12-16T20:34:54.332968698+0000] Execute script: packages/build/sf.sh
+ set -e
+ apt-key adv --keyserver keyserver.ubuntu.com --recv-keys 0x089EBE08314DF160
Executing: /tmp/tmp.ZLbsqq63hA/gpg.1.sh --keyserver
keyserver.ubuntu.com
--recv-keys
0x089EBE08314DF160
gpg: requesting key 314DF160 from hkp server keyserver.ubuntu.com
gpg: key 314DF160: public key "Launchpad ubuntugis-stable" imported
gpg: Total number processed: 1
gpg:               imported: 1  (RSA: 1)
++ lsb_release -cs
+ echo 'deb http://ppa.launchpad.net/ubuntugis/ppa/ubuntu xenial main'
+ apt-get update -qq
+ apt-get install -y libudunits2-dev libgdal-dev libgeos-dev libproj-dev
Reading package lists...
Building dependency tree...
Reading state information...
libproj-dev is already the newest version (4.9.2-2).
libudunits2-dev is already the newest version (2.2.20-1).
The following packages were automatically installed and are no longer required:
  libgdal1i libgeos-3.5.0 libjasper-dev libjasper1
Use 'apt autoremove' to remove them.
The following additional packages will be installed:
  gdal-data libarmadillo-dev libarpack2-dev libepsilon-dev libfreexl-dev
  libfyba-dev libfyba0 libgdal20 libgeos-3.5.1 libgeos-c1v5 libgeotiff-dev
  libgeotiff2 libjbig-dev libjson-c-dev libkml-dev libkmlconvenience1
  libkmlregionator1 libkmlxsd1 libminizip-dev libogdi3.2-dev libopenjp2-7-dev
  libpoppler-dev libpoppler-private-dev libqhull-dev libqhull7 libsuperlu-dev
  libtiff5 libtiff5-dev libtiffxx5 liburiparser-dev
Suggested packages:
  libitpp-dev libgdal-doc libgeotiff-epsg geotiff-bin gdal-bin libsuperlu-doc
The following NEW packages will be installed:
  gdal-data libarmadillo-dev libarpack2-dev libepsilon-dev libfreexl-dev
  libfyba-dev libfyba0 libgdal20 libgeos-3.5.1 libgeotiff-dev libgeotiff2
  libjbig-dev libjson-c-dev libkml-dev libkmlconvenience1 libkmlregionator1
  libkmlxsd1 libminizip-dev libogdi3.2-dev libopenjp2-7-dev libpoppler-dev
  libpoppler-private-dev libqhull-dev libqhull7 libsuperlu-dev libtiff5-dev
  libtiffxx5 liburiparser-dev
The following packages will be upgraded:
  libgdal-dev libgeos-c1v5 libgeos-dev libtiff5
4 upgraded, 28 newly installed, 0 to remove and 92 not upgraded.
Need to get 17.1 MB of archives.
After this operation, 54.0 MB of additional disk space will be used.
Get:1 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial/universe amd64 libarpack2-dev amd64 3.3.0-1build2 [94.7 kB]
Get:2 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial/universe amd64 libsuperlu-dev amd64 4.3+dfsg-3 [174 kB]
Get:3 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial/universe amd64 libarmadillo-dev amd64 1:6.500.5+dfsg-1 [297 kB]
Get:4 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial/universe amd64 libfyba0 amd64 4.1.1-2 [111 kB]
Get:5 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial/universe amd64 libfyba-dev amd64 4.1.1-2 [392 kB]
Get:6 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial-updates/main amd64 libtiff5 amd64 4.0.6-1ubuntu0.7 [149 kB]
Get:7 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial/universe amd64 libgeotiff2 amd64 1.4.1-2 [55.9 kB]
Get:8 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial/universe amd64 libqhull7 amd64 2015.2-1 [152 kB]
Get:9 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial/universe amd64 libepsilon-dev amd64 0.9.2-3ubuntu1 [48.9 kB]
Get:10 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial-updates/universe amd64 libfreexl-dev amd64 1.0.2-1ubuntu0.1 [30.5 kB]
Get:11 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial/main amd64 libjbig-dev amd64 2.1-3.1 [24.8 kB]
Get:12 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial-updates/main amd64 libtiffxx5 amd64 4.0.6-1ubuntu0.7 [5598 B]
Get:13 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial-updates/main amd64 libtiff5-dev amd64 4.0.6-1ubuntu0.7 [269 kB]
Get:14 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial/universe amd64 libgeotiff-dev amd64 1.4.1-2 [77.3 kB]
Get:15 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial/main amd64 libjson-c-dev amd64 0.11-4ubuntu2 [30.6 kB]
Get:16 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial/universe amd64 libkmlconvenience1 amd64 1.3.0-1 [44.2 kB]
Get:17 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial/universe amd64 libkmlregionator1 amd64 1.3.0-1 [19.8 kB]
Get:18 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial/universe amd64 libkmlxsd1 amd64 1.3.0-1 [28.0 kB]
Get:19 http://us-east-1.ec2.archive.ubuntu.com/ubuntu xenial/universe amd64 libminizip-dev amd64 1.1-8 [26.7 kB]
Get:20 http://us-east-1.ec2.archive.ubuntu################################# End Task Log ################################# 
Error: Unhandled Exception: Child Task 676723551 error: Unhandled Exception: Error pushing repository: received unexpected HTTP status: 504 Gateway Time-out
2

Me too: not the exact same error but also seeing a "504 Gateway Time-out" when trying to deploy a small shinyapp.

3

Me too, getting the same error even with this small toy example from Rstudio
https://shiny.rstudio.com/articles/basics.html

I guess is a problem on their side.

4

Same here. Would like to know from the Shiny developers if it's issue on their side and when it will be fixed.

5

Does this mean that something is going on with their servers during this time? I am trying to publish my first r.shiny app and keep receiving this error. It would be great to know if this will be temporary or if I need to fix something.

6

Hi All,

See this thread:

1 Like
7

Seems to be up and running, check status here:

:grinning:

3 Likes
8

Hey @pearlb,

yes it was on their side, you should be able to deploy.

Let us know how it went, I can only check a bit later.

9

Anybody here had a successful deploy after this issue?

10

Hi @ShinybeaR - Thanks so much for your help! The link you posted is now in my bookmarks!

I just tried deploying the app again and it opened my web browser and went to the url created for the app. So I think the error was fixed! However, the webpage now shows this error message rather than my app:

Attaching package: ‘rsconnect’

The following object is masked from ‘package:shiny’:

serverInfo

Error in value[3L] : path/to/your/app does not exist
Calls: local ... tryCatch -> tryCatchList -> tryCatchOne ->
Execution halted

This is probably unrelated, but I was just wondering if you might know anything about what it means. Thanks so much and again thanks for the helpful link

11

@ShinybeaR Nevermind! I got it to work! I moved:

rsconnect::setAccountInfo(name='',
** token='',**
** secret='')**

library(rsconnect)
rsconnect::deployApp("")

from my app.r script to my workflow.r script. Runs now!

Thanks again :slight_smile:

1 Like