Rstudio will not start in new Windows 10 upgrade

Error Information:

Description of issue -
Latest Rstudio will not start in Windows 10
Attempted steps taken to fix -
I set the path, deleted any ".R..." startup files.
I checked to see if the Inter 630 driver was up-to-date (it was)
I ran dxdiag diagnostics on driver.

System Information:

  • RStudio Edition: (Desktop )
  • RStudio Version: RStudio 1.2.1335
  • OS Version: Windows 10, 8 Gigs of RAM
  • R Version: 3.6.1
  • Output your diagnostics report (if possible):
    From the Windows "log"
    Faulting application name: rstudio.exe, version: 1.2.1335.0, time stamp: 0x5c9d01c8
    Faulting module name: ig9icd64.dll, version: 25.20.100.6615, time stamp: 0x5c82ecc1
    Exception code: 0xc0000005

Faulting application name: rstudio.exe, version: 1.2.1335.0, time stamp: 0x5c9d01c8
Faulting module name: ig9icd64.dll, version: 25.20.100.6615, time stamp: 0x5c82ecc1
Exception code: 0xc0000005
Fault offset: 0x000000000002043e
Faulting process id: 0x3ab4
Faulting application start time: 0x01d545fae929dbe7
Faulting application path: C:\Program Files\RStudio\bin\rstudio.exe
Faulting module path: C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_c26c6dc3351dcd52\ig9icd64.dll
Report Id: c34d2acd-9aa0-4c17-a77f-92a1ba4cabfe
Faulting package full name:
Faulting package-relative application ID:


From RStudio Desktop Will Not Start on support.rstudio.com

Update: I went in Device Manager and Rolled back the driver. Now R studio will start.

1 Like

I got it solved.

I got an HP EliteDesk G4 800 with an integrated graphics card, intel 630 graphics chip. The gpl implementation crashes on startup if you have version 25.* of the driver. Rolling back the driver to version 10 works.. but you lose a lot (including dual monitor support).
What you need is the version 26.* of the graphics card driver.. but the only way to get this driver is to update to the most recent version of Windows 10.

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