RStudio not opening on Mac 10.14.6

charlottesauce · February 24, 2022, 5:22am

Error Information: I can't open RStudio after a fresh install

Description of issue

After installing the latest version of R (4.1.2), I downloaded the recommended RStudio installer, and installed it. However, after installing, I get an error that says " RStudio cannot be opened because of a problem."

Attempted steps taken to fix -
I tried a bunch of random stackoverflow terminal commands that people said helped when they couldn't start rstudio on mac. I also tried to look at the Desktop Will Not Start page, but some of the steps are difficult for me (a non programmer) to follow.
The startup file thing was confusing,

I tried copy-pasting sys.which("R") in terminal, but got

-bash: syntax error near unexpected token `"R"'

I checked with my partner, and it doesn't seem like it should be a firewall/proxy setting/antimalware problem

I would LOVE some beginner friendly help with this. Really want to dig into learning R! Thanks so much.

System Information:

RStudio Edition: Desktop
RStudio Version: 2022.02.0+443
OS Version: Mojave 10.14.6
R Version: 4.1.2
Output your diagnostics report (if possible):
here's what comes out when I get the details to send to apple:

Process: RStudio [40438]
Path: /Applications/RStudio.app/Contents/MacOS/RStudio
Identifier: org.rstudio.RStudio
Version: 2022.02.0+443 (2022.02.0+443)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: RStudio [40438]
User ID: 501

Date/Time: 2022-02-22 22:19:01.142 -0800
OS Version: Mac OS X 10.14.6 (18G9323)
Report Version: 12
Bridge OS Version: 5.5 (18P4759a)
Anonymous UUID: 6193F359-36BA-6917-60EE-9FC6C392B864

Time Awake Since Boot: 2500 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/libssl.1.1.dylib
Referenced from: /Applications/RStudio.app/Contents/MacOS/RStudio
Reason: no suitable image found. Did find:
/Applications/RStudio.app/Contents/MacOS/../Frameworks/libssl.1.1.dylib: cannot load 'libssl.1.1.dylib' (load command 0x80000034 is unknown)
/Applications/RStudio.app/Contents/MacOS/../Frameworks/libssl.1.1.dylib: stat() failed with errno=1
/Applications/RStudio.app/Contents/MacOS/../Frameworks/libssl.1.1.dylib: cannot load 'libssl.1.1.dylib' (load command 0x80000034 is unknown)
/Applications/RStudio.app/Contents/MacOS/../Frameworks/libssl.1.1.dylib: stat() failed with errno=1

Binary Images:
0x10b9ea000 - 0x10bc89ff7 +org.rstudio.RStudio (2022.02.0+443 - 2022.02.0+443) <8FCA55E4-F99C-3C2D-836C-F83DBD48C5FF> /Applications/RStudio.app/Contents/MacOS/RStudio
0x10bcfa000 - 0x10bd26ff3 +org.qt-project.QtWebEngine (5.12 - 5.12.10) /Applications/RStudio.app/Contents/Frameworks/QtWebEngine.framework/Versions/5/QtWebEngine
0x10bd67000 - 0x10bd86ff7 +org.qt-project.QtWebEngineWidgets (5.12 - 5.12.10) /Applications/RStudio.app/Contents/Frameworks/QtWebEngineWidgets.framework/Versions/5/QtWebEngineWidgets
0x10bdb2000 - 0x10bddbff7 +org.qt-project.QtPrintSupport (5.12 - 5.12.10) <223CF25F-E06A-30A9-8DBD-220F03A309CC> /Applications/RStudio.app/Contents/Frameworks/QtPrintSupport.framework/Versions/5/QtPrintSupport
0x10be09000 - 0x10be14ff3 +org.qt-project.QtQuickWidgets (5.12 - 5.12.10) <422C060F-23AA-3AFA-BBCF-579922813702> /Applications/RStudio.app/Contents/Frameworks/QtQuickWidgets.framework/Versions/5/QtQuickWidgets
0x10be28000 - 0x10be40ff3 +org.qt-project.QtSensors (5.12 - 5.12.10) <60979C61-7509-39A5-B67B-B19E37CB4176> /Applications/RStudio.app/Contents/Frameworks/QtSensors.framework/Versions/5/QtSensors
0x10be65000 - 0x10be99fff +org.qt-project.QtSvg (5.12 - 5.12.10) <03F912BA-0798-34C3-B6A8-1D25EF990C99> /Applications/RStudio.app/Contents/Frameworks/QtSvg.framework/Versions/5/QtSvg
0x10bec5000 - 0x10bef6fff +org.qt-project.QtXml (5.12 - 5.12.10) <8B53E31A-3627-33B0-9F10-E017066AB9E6> /Applications/RStudio.app/Contents/Frameworks/QtXml.framework/Versions/5/QtXml
0x10bf11000 - 0x10c216ff3 +org.qt-project.QtXmlPatterns (5.12 - 5.12.10) /Applications/RStudio.app/Contents/Frameworks/QtXmlPatterns.framework/Versions/5/QtXmlPatterns
0x10c275000 - 0x1124b7fcf +org.qt-project.Qt.QtWebEngineCore (5.12 - 5.12.10) <3D82741E-7F62-3F99-A216-B71C9A621440> /Applications/RStudio.app/Contents/Frameworks/QtWebEngineCore.framework/Versions/5/QtWebEngineCore
0x112bae000 - 0x112bc3ff7 +org.qt-project.QtWebChannel (5.12 - 5.12.10) /Applications/RStudio.app/Contents/Frameworks/QtWebChannel.framework/Versions/5/QtWebChannel
0x112bd8000 - 0x112c3bffb +org.qt-project.QtPositioning (5.12 - 5.12.10) /Applications/RStudio.app/Contents/Frameworks/QtPositioning.framework/Versions/5/QtPositioning
0x112c5f000 - 0x112f4dfff +org.qt-project.QtQuick (5.12 - 5.12.10) <6F9F327D-37CB-3A63-B346-6ABB235ED3B2> /Applications/RStudio.app/Contents/Frameworks/QtQuick.framework/Versions/5/QtQuick
0x11306b000 - 0x1133e5ff7 +org.qt-project.QtQml (5.12 - 5.12.10) /Applications/RStudio.app/Contents/Frameworks/QtQml.framework/Versions/5/QtQml
0x1134a4000 - 0x1138e2ff7 +org.qt-project.QtWidgets (5.12 - 5.12.10) <6B09C0AD-B709-3310-ABDE-9482BADCED3E> /Applications/RStudio.app/Contents/Frameworks/QtWidgets.framework/Versions/5/QtWidgets
0x113a57000 - 0x113ea5ff7 +org.qt-project.QtGui (5.12 - 5.12.10) <56F11200-E996-39AD-8030-3EB73DA1F954> /Applications/RStudio.app/Contents/Frameworks/QtGui.framework/Versions/5/QtGui
0x113fbf000 - 0x1140c9ff7 +org.qt-project.QtNetwork (5.12 - 5.12.10) /Applications/RStudio.app/Contents/Frameworks/QtNetwork.framework/Versions/5/QtNetwork
0x114120000 - 0x114656ff7 +org.qt-project.QtCore (5.12 - 5.12.10) /Applications/RStudio.app/Contents/Frameworks/QtCore.framework/Versions/5/QtCore
0x114724000 - 0x11475bfff +libpq.5.dylib (0) <63C417A0-8261-375D-8C20-D27999F21952> /Applications/RStudio.app/Contents/Frameworks/libpq.5.dylib
0x1191da000 - 0x11924470f dyld (655.1.1) <4842B61A-B868-3146-9CA9-5582C4198B25> /usr/lib/dyld
0x7fff311b6000 - 0x7fff311b6fff com.apple.ApplicationServices (50.1 - 50.1) <4B219825-98FE-3972-8687-47114A18C541> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff32524000 - 0x7fff32524fff com.apple.Cocoa (6.11 - 23) <4D068A12-9E8F-3264-88BA-8426A9849AE3> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff33ff1000 - 0x7fff33ff1fff com.apple.CoreServices (947.2 - 947.2) <7BD142C3-402B-3294-BE74-9DD4623827E4> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff3e2f4000 - 0x7fff3e5f5ff7 com.apple.security (7.0 - 58286.270.14) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff5bea5000 - 0x7fff5bea6ffb libSystem.B.dylib (1252.250.1) /usr/lib/libSystem.B.dylib
0x7fff5e036000 - 0x7fff5e213fff libsqlite3.dylib (274.26) <6404BA3B-BCA4-301F-B2FE-8776105A2AA3> /usr/lib/libsqlite3.dylib
0x7fff5e54f000 - 0x7fff5e561ff7 libz.1.dylib (70.200.4) /usr/lib/libz.1.dylib

Model: MacBookPro15,1, BootROM 1554.140.20.0.0 (iBridge: 18.16.14759.0.1,0), 6 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC
Graphics: kHW_IntelUHDGraphics630Item, Intel UHD Graphics 630, spdisplays_builtin
Graphics: kHW_AMDRadeonPro560XItem, Radeon Pro 560X, spdisplays_pcie_device, 4 GB
Memory Module: BANK 0/ChannelA-DIMM0, 8 GB, DDR4, 2400 MHz, Micron, 8ATF1G64HZ-2G6E1
Memory Module: BANK 2/ChannelB-DIMM0, 8 GB, DDR4, 2400 MHz, Micron, 8ATF1G64HZ-2G6E1
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x7BF), wl0: Oct 23 2019 08:32:36 version 9.137.11.0.32.6.36 FWID 01-671ec60c
Bluetooth: Version 6.0.14d13, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.1 Bus
USB Device: Cable Matters USB-C Video Cable
USB Device: iBridge Bus
USB Device: Touch Bar Backlight
USB Device: Touch Bar Display
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Headset
USB Device: Ambient Light Sensor
USB Device: FaceTime HD Camera (Built-in)
USB Device: Apple T2 Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 42.1
Thunderbolt Bus: MacBook Pro, Apple Inc., 42.1

From RStudio Desktop Will Not Start on support.rstudio.com

Albrecht · February 28, 2022, 9:35am

Having the exact same problem and would appreciate a solution.

Lex · February 28, 2022, 10:49pm

I had what looks like the same problem, and posted a solution here:

Rstudio Desktop Crashes on Startup with Library not Loaded RStudio IDE

Just in case it's useful to others. Problem: On a MacBook, RStudio crashes on startup with the error "RStudio cannot be opened because of a problem". Environment: MacBook Air 2018, macOS 10.14.6 Installed R-4.1.2.pkg (R 4.1.2 binary for macOS 10.13 (High Sierra) and higher, Intel 64-bit build) Installed RStudio-2022.02.0-443.dmg The crash report includes the lines: Termination Reason: DYLD, [0x1] Library missing Library not loaded: @executable_path/../Frameworks/libssl.1.1.dylib Attempts RStudio-2022.06.0-daily-156.dmg (Latest daily build) -> Didn't work. Got the same error. RStudio-2021.09.3-385.dmg (Latest patched version of the previous version) -> Didn't work. Got the same e…

Good luck.

charlottesauce · March 1, 2022, 6:12am

It worked! Thank you so much @Lex ! I had installed the previous version with no luck, and didn't think to go back one more, I think, out of frustration for trying all of the other methods. Thanks for posting here. Looking forward to finally being able to dive in!

Lex · March 1, 2022, 7:04am

That's great to hear @charlottesauce! I'm very glad it was of use.

system · March 8, 2022, 7:04am

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