I have installed the latest R (4.1.2) and RStudio (2021.09.2+382). However, when RStudio launches it cannot connect the IDE.
We've also tried our standard packaged install of R (4.0.2) and RStudio (1.3.1056), with the same issue.
This installation is on a Windows 10 RDP connected host. But from what I can gather it looks like the port isn't even listening.
If I "inspect element" on the application window after it loads I can see that the retry button is trying to access port 15670 (http://127.0.0.1:15670/).
But if I run a netstat -ab that port isn't open and listening. If I run the same command on a working laptop there are "rsession.exe" threads running on the port that it has launched with.
Here are a few outputs from the affected machine:
> Sys.which("R") R "C:\\PROGRA~1\\R\\bin\\x64\\R.exe"
The "rdesktop.log" in %localappdata%\RStudio\log has this message:
2022-02-03T03:57:04.727340Z [rdesktop] ERROR Main window closed unexpectedly; LOGGED FROM: auto __cdecl rstudio::desktop::MainWindow::closeEvent::<lambda_6df4003a5993ea0cdb87988cf8be933c>::operator ()(class QVariant) const src/cpp/desktop/DesktopMainWindow.cpp:524
There is also a "rsession-username.log" file in the same directory that has this message:
2022-02-03T05:26:37.547632Z [rsession-username] ERROR Unable to retrieve user home path. HRESULT: -2147024893; LOGGED FROM: class rstudio::core::FilePath __cdecl rstudio::core::system::userSettingsPath(const class rstudio::core::FilePath &,const class std::basic_string<char,struct std::char_traits<char>,class std::allocator<char> > &,bool) src/cpp/core/system/Win32System.cpp:338
I have also tried to follow the other steps to confirm AV isn't getting involved etc and clear any R Directories to reset any settings.
I've been informed we've run RStudio on RDP sessions before. But I'm running out of things to look into as to why it isn't running at the moment.
Any suggestions of additional things to try or investigate would be great.
Thanks,
Ryan
Here is a dump of the diagnostics report:
RStudio Diagnostics Report
==========================
WARNING: This report may contain sensitive security information and / or
personally identifiable information. Please audit the below and redact any
sensitive information before submitting your diagnostics report.
Generated: Thu Feb 03 15:48:03 2022
RStudio Version
--------------------------------------------------
2021.09.2+382
Session Information
--------------------------------------------------
R version 4.1.2 (2021-11-01)
Platform: x86_64-w64-mingw32/x64 (64-bit)
Running under: Windows Server x64 (build 19042)
Matrix products: default
locale:
[1] LC_COLLATE=English_Australia.1252 LC_CTYPE=English_Australia.1252
[3] LC_MONETARY=English_Australia.1252 LC_NUMERIC=C
[5] LC_TIME=English_Australia.1252
system code page: 65001
attached base packages:
[1] stats graphics grDevices utils datasets methods base
loaded via a namespace (and not attached):
[1] compiler_4.1.2 tools_4.1.2
System Information
--------------------------------------------------
sysname : Windows
release : Server x64
version : build 19042
nodename : COMPUTERNAME
machine : x86-64
login : username
user : username
effective_user : username
Platform Information
--------------------------------------------------
OS.type : windows
file.sep : /
dynlib.ext : .dll
GUI : Rgui
endian : little
pkgType : win.binary
path.sep : ;
r_arch : x64
Environment Variables
--------------------------------------------------
ALLUSERSPROFILE : C:\ProgramData
APPDATA : C:\Users\username.domain\AppData\Roaming
CLICOLOR_FORCE : 1
CLIENTNAME : CLIENT_COMPUTER
CommonProgramFiles : C:\Program Files\Common Files
CommonProgramFiles(x86) : C:\Program Files (x86)\Common Files
CommonProgramW6432 : C:\Program Files\Common Files
COMPUTERNAME : COMPUTERNAME
ComSpec : C:\Windows\system32\cmd.exe
DriverData : C:\Windows\System32\Drivers\DriverData
GFORTRAN_STDERR_UNIT : -1
GFORTRAN_STDOUT_UNIT : -1
HOME : C:/Users/username.domain/Documents
HOMEDRIVE : C:
HOMEPATH : \Users\username.domain
LOCALAPPDATA : C:\Users\username.domain\AppData\Local
LOGONSERVER : \\DC
MONITORING_CONFIG_VERSION : 1.29
MONITORING_DATA_DIRECTORY : C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Monitoring
MONITORING_ENV : PROD
MONITORING_GCS_ACCOUNT : RDSAgentProd
MONITORING_GCS_AUTH_ID : *** redacted ***
MONITORING_GCS_AUTH_ID_TYPE : *** redacted ***
MONITORING_GCS_CERTSTORE : LOCAL_MACHINE\MY
MONITORING_GCS_ENVIRONMENT : Diagnostics Prod
MONITORING_GCS_NAMESPACE : RDSAgentProd
MONITORING_GCS_REGION : eastus2
MONITORING_MDM_ACCOUNT : RDSAgentProd
MONITORING_RESOURCE : CONTROLLER
MONITORING_ROLE : Dedicated_hostpool
MONITORING_ROLE_INSTANCE : COMPUTERNAME.domain.com.au
MONITORING_TENANT : PROD
MSYS2_ENV_CONV_EXCL : R_ARCH
NUMBER_OF_PROCESSORS : 4
OneDrive : C:\Users\username.domain\OneDrive - domain
OneDriveCommercial : C:\Users\username.domain\OneDrive - domain
OneDriveSync : C:\Users\username.domain\OneDrive - domain
OS : Windows_NT
PATH : C:\Program Files\R\bin\x64;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\ProgramData\Oracle\Java\javapath;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Program Files\Git\cmd;C:\Program Files (x86)\Microsoft SQL Server\150\DTS\Binn\;C:\Program Files\Azure Data Studio\bin;C:\Program Files\PuTTY\;C:\Program Files\Microsoft VS Code\bin;C:\Users\username.domain\AppData\Local\Microsoft\WindowsApps;
PATHEXT : .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE : AMD64
PROCESSOR_IDENTIFIER : AMD64 Family 23 Model 49 Stepping 0, AuthenticAMD
PROCESSOR_LEVEL : 23
PROCESSOR_REVISION : 3100
ProgramData : C:\ProgramData
ProgramFiles : C:\Program Files
ProgramFiles(x86) : C:\Program Files (x86)
ProgramW6432 : C:\Program Files
PROMPT : $P$G
PSModulePath : C:\Program Files\WindowsPowerShell\Modules;C:\Windows\system32\WindowsPowerShell\v1.0\Modules;C:\Program Files\Microsoft Monitoring Agent\Agent\PowerShell\
PUBLIC : C:\Users\Public
PYTHONIOENCODING : utf-8
QT_D3DCREATE_MULTITHREADED : 1
R_ARCH : /x64
R_COMPILED_BY : gcc 8.3.0
R_DOC_DIR : C:/PROGRA~1/R/doc
R_HOME : C:/PROGRA~1/R
R_LIBS_USER : C:/Users/username.domain/Documents/R/win-library/4.1
R_USER : C:/Users/username.domain/Documents
RMARKDOWN_MATHJAX_PATH : C:/Program Files/RStudio/resources/mathjax-27
RS_LOCAL_PEER : \\.\pipe\26863-rsession
RS_RPOSTBACK_PATH : C:/Program Files/RStudio/bin/rpostback
RS_SHARED_SECRET : *** redacted ***
RSTUDIO : 1
RSTUDIO_CONSOLE_COLOR : 256
RSTUDIO_CONSOLE_WIDTH : 80
RSTUDIO_MSYS_SSH : C:/Program Files/RStudio/bin/msys-ssh-1000-18
RSTUDIO_PANDOC : C:/Program Files/RStudio/bin/pandoc
RSTUDIO_PROGRAM_MODE : desktop
RSTUDIO_SESSION_PORT : 26863
RSTUDIO_USER_IDENTITY : username
RSTUDIO_WINUTILS : C:/Program Files/RStudio/bin/winutils
SESSIONNAME : rdp-sxs211115500#0
SNC_LIB : C:\Program Files (x86)\SAP\FrontEnd\SecureLogin\lib\sapcrypto.dll
SNC_LIB_64 : C:\Program Files\SAP\FrontEnd\SecureLogin\lib\sapcrypto.dll
SSF_LIBRARY_PATH : C:\Program Files (x86)\SAP\FrontEnd\SecureLogin\lib\sapcrypto.dll
SSF_LIBRARY_PATH_64 : C:\Program Files\SAP\FrontEnd\SecureLogin\lib\sapcrypto.dll
SystemDrive : C:
SystemRoot : C:\Windows
TEMP : C:\Users\username~1.TRE\AppData\Local\Temp
TERM : xterm-256color
TMP : C:\Users\username~1.TRE\AppData\Local\Temp
UATDATA : C:\Windows\CCM\UATData\D9F8C395-CAB8-491d-B8AC-179A1FE1BE77
USERDNSDOMAIN : domain.com.au
USERDOMAIN : domain
USERDOMAIN_ROAMINGPROFILE : domain
USERNAME : *** redacted ***
USERPROFILE : C:\Users\username.domain
windir : C:\Windows
WVD_AGENT_CLUSTER : CUSR0C101
WVD_AGENT_RING : R0
WVD_MONITORING_CONFIG_VERSION : 1.29
WVD_MONITORING_DATA_DIRECTORY : C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Monitoring
WVD_MONITORING_ENV : PROD
WVD_MONITORING_GCS_ACCOUNT : RDSAgentProd
WVD_MONITORING_GCS_AUTH_ID : *** redacted ***
WVD_MONITORING_GCS_AUTH_ID_TYPE : *** redacted ***
WVD_MONITORING_GCS_CERTSTORE : LOCAL_MACHINE\MY
WVD_MONITORING_GCS_ENVIRONMENT : Diagnostics Prod
WVD_MONITORING_GCS_NAMESPACE : RDSAgentProd
WVD_MONITORING_GCS_REGION : eastus2
WVD_MONITORING_MDM_ACCOUNT : RDSAgentProd
WVD_MONITORING_RESOURCE : CONTROLLER
WVD_MONITORING_ROLE : Dedicated_hostpool
WVD_MONITORING_ROLE_INSTANCE : COMPUTERNAME.domain.com.au
WVD_MONITORING_TENANT : PROD
R Version
--------------------------------------------------
platform : x86_64-w64-mingw32
arch : x86_64
os : mingw32
system : x86_64, mingw32
status :
major : 4
minor : 1.2
year : 2021
month : 11
day : 01
svn rev : 81115
language : R
version.string : R version 4.1.2 (2021-11-01)
nickname : Bird Hippie
R Home
--------------------------------------------------
C:/PROGRA~1/R
R Search Path
--------------------------------------------------
.GlobalEnv
tools:rstudio
package:stats
package:graphics
package:grDevices
package:utils
package:datasets
package:methods
Autoloads
package:base
R Library Paths
--------------------------------------------------
C:/Program Files/R/library
Loaded Packages
--------------------------------------------------
base : C:/PROGRA~1/R/library/base
compiler : C:/Program Files/R/library/compiler
datasets : C:/Program Files/R/library/datasets
graphics : C:/Program Files/R/library/graphics
grDevices : C:/Program Files/R/library/grDevices
methods : C:/Program Files/R/library/methods
stats : C:/Program Files/R/library/stats
tools : C:/Program Files/R/library/tools
utils : C:/Program Files/R/library/utils
Installed Packages
--------------------------------------------------
Package LibPath Version
1 base C:/Program Files/R/library 4.1.2
2 boot C:/Program Files/R/library 1.3-28
3 class C:/Program Files/R/library 7.3-19
4 cluster C:/Program Files/R/library 2.1.2
5 codetools C:/Program Files/R/library 0.2-18
6 compiler C:/Program Files/R/library 4.1.2
7 datasets C:/Program Files/R/library 4.1.2
8 foreign C:/Program Files/R/library 0.8-81
9 graphics C:/Program Files/R/library 4.1.2
10 grDevices C:/Program Files/R/library 4.1.2
11 grid C:/Program Files/R/library 4.1.2
12 KernSmooth C:/Program Files/R/library 2.23-20
13 lattice C:/Program Files/R/library 0.20-45
14 MASS C:/Program Files/R/library 7.3-54
15 Matrix C:/Program Files/R/library 1.3-4
16 methods C:/Program Files/R/library 4.1.2
17 mgcv C:/Program Files/R/library 1.8-38
18 nlme C:/Program Files/R/library 3.1-153
19 nnet C:/Program Files/R/library 7.3-16
20 parallel C:/Program Files/R/library 4.1.2
21 rpart C:/Program Files/R/library 4.1-15
22 spatial C:/Program Files/R/library 7.3-14
23 splines C:/Program Files/R/library 4.1.2
24 stats C:/Program Files/R/library 4.1.2
25 stats4 C:/Program Files/R/library 4.1.2
26 survival C:/Program Files/R/library 3.2-13
27 tcltk C:/Program Files/R/library 4.1.2
28 tools C:/Program Files/R/library 4.1.2
29 translations C:/Program Files/R/library 4.1.2
30 utils C:/Program Files/R/library 4.1.2
R System Profile: C:/PROGRA~1/R/library/base/R/Rprofile
--------------------------------------------------
### This is the system Rprofile file. It is always run on startup.
### Additional commands can be placed in site or user Rprofile files
### (see ?Rprofile).
### Copyright (C) 1995-2020 The R Core Team
### Notice that it is a bad idea to use this file as a template for
### personal startup files, since things will be executed twice and in
### the wrong environment (user profiles are run in .GlobalEnv).
.GlobalEnv <- globalenv()
attach(NULL, name = "Autoloads")
.AutoloadEnv <- as.environment(2)
assign(".Autoloaded", NULL, envir = .AutoloadEnv)
T <- TRUE
F <- FALSE
R.version <- structure(R.Version(), class = "simple.list")
version <- R.version # for S compatibility
## for backwards compatibility only
R.version.string <- R.version$version.string
## NOTA BENE: options() for non-base package functionality are in places like
## --------- ../utils/R/zzz.R
options(keep.source = interactive())
options(warn = 0)
# options(repos = c(CRAN="@CRAN@"))
# options(BIOC = "http://www.bioconductor.org")
## setting from an env variable added in 4.0.2
local({to <- as.integer(Sys.getenv("R_DEFAULT_INTERNET_TIMEOUT", 60))
if (is.na(to) || to <= 0) to <- 60L
options(timeout = to)
})
options(encoding = "native.enc")
options(show.error.messages = TRUE)
## keep in sync with PrintDefaults() in ../../main/print.c :
options(scipen = 0)
options(max.print = 99999)# max. #{entries} in internal printMatrix()
options(add.smooth = TRUE)# currently only used in 'plot.lm'
if(isFALSE(as.logical(Sys.getenv("_R_OPTIONS_STRINGS_AS_FACTORS_",
"FALSE")))) {
options(stringsAsFactors = FALSE)
} else {
options(stringsAsFactors = TRUE)
}
if(!interactive() && is.null(getOption("showErrorCalls")))
options(showErrorCalls = TRUE)
local({dp <- Sys.getenv("R_DEFAULT_PACKAGES")
if(identical(dp, "")) ## it fact methods is done first
dp <- c("datasets", "utils", "grDevices", "graphics",
"stats", "methods")
else if(identical(dp, "NULL")) dp <- character(0)
else dp <- strsplit(dp, ",")[[1]]
dp <- sub("[[:blank:]]*([[:alnum:]]+)", "\\1", dp) # strip whitespace
options(defaultPackages = dp)
})
## Expand R_LIBS_* environment variables.
Sys.setenv(R_LIBS_SITE =
.expand_R_libs_env_var(Sys.getenv("R_LIBS_SITE")))
Sys.setenv(R_LIBS_USER =
.expand_R_libs_env_var(Sys.getenv("R_LIBS_USER")))
local({
if(nzchar(tl <- Sys.getenv("R_SESSION_TIME_LIMIT_CPU")))
setSessionTimeLimit(cpu = tl)
if(nzchar(tl <- Sys.getenv("R_SESSION_TIME_LIMIT_ELAPSED")))
setSessionTimeLimit(elapsed = tl)
})
.First.sys <- function()
{
for(pkg in getOption("defaultPackages")) {
res <- require(pkg, quietly = TRUE, warn.conflicts = FALSE,
character.only = TRUE)
if(!res)
warning(gettextf('package %s in options("defaultPackages") was not found', sQuote(pkg)),
call. = FALSE, domain = NA)
}
}
## called at C level in the startup process prior to .First.sys
.OptRequireMethods <- function()
{
pkg <- "methods" # done this way to avoid R CMD check warning
if(pkg %in% getOption("defaultPackages"))
if(!require(pkg, quietly = TRUE, warn.conflicts = FALSE,
character.only = TRUE))
warning('package "methods" in options("defaultPackages") was not found',
call. = FALSE)
}
if(nzchar(Sys.getenv("R_BATCH"))) {
.Last.sys <- function()
{
cat("> proc.time()\n")
print(proc.time())
}
## avoid passing on to spawned R processes
## A system has been reported without Sys.unsetenv, so try this
try(Sys.setenv(R_BATCH=""))
}
local({
if(nzchar(rv <- Sys.getenv("_R_RNG_VERSION_")))
suppressWarnings(RNGversion(rv))
})
.sys.timezone <- NA_character_
.First <- NULL
.Last <- NULL
###-*- R -*-
## this will break if R is on a network share
.Library <- file.path(chartr("\\", "/", R.home()), "library")
.Library.site <- Sys.getenv("R_LIBS_SITE")
.Library.site <- if(!nzchar(.Library.site)) file.path(R.home(), "site-library") else unlist(strsplit(.Library.site, ";"))
.Library.site <- .Library.site[file.exists(.Library.site)]
if(!nzchar(Sys.getenv("R_LIBS_USER")))
Sys.setenv(R_LIBS_USER=
file.path(Sys.getenv("R_USER"), "R",
"win-library",
paste(R.version$major,
sub("\\..*$", "", R.version$minor),
sep=".")
))
invisible(.libPaths(c(unlist(strsplit(Sys.getenv("R_LIBS"), ";")),
unlist(strsplit(Sys.getenv("R_LIBS_USER"), ";"))
)))
local({
popath <- Sys.getenv("R_TRANSLATIONS", "")
if(!nzchar(popath)) {
paths <- file.path(.libPaths(), "translations", "DESCRIPTION")
popath <- dirname(paths[file.exists(paths)][1])
}
bindtextdomain("R", popath)
bindtextdomain("R-base", popath)
bindtextdomain("RGui", popath)
assign(".popath", popath, .BaseNamespaceEnv)
})
if(nzchar(Sys.getenv("R_PAPERSIZE"))) {
options(papersize = Sys.getenv("R_PAPERSIZE"))
} else {
if(grepl("(canada|united.states)", Sys.getlocale("LC_MONETARY"),
ignore.case = TRUE)) options(papersize = "letter")
else options(papersize = "a4")
}
options(pager = if(length(grep("--ess", commandArgs()))) "console" else "internal",
useFancyQuotes = (.Platform$GUI == "Rgui"),
pdfviewer = Sys.getenv("R_PDFVIEWER", file.path(R.home("bin"), "open.exe")))
if(.Platform$GUI == "Rgui")
Sys.setenv(GFORTRAN_STDOUT_UNIT = "-1", GFORTRAN_STDERR_UNIT = "-1")
local({
br <- Sys.getenv("R_BROWSER", NA_character_)
if(!is.na(br)) options(browser = br)
tests_startup <- Sys.getenv("R_TESTS")
if(nzchar(tests_startup)) source(tests_startup)
ca_cert <- Sys.getenv("CURL_CA_BUNDLE", NA_character_)
if(!is.na(ca_cert) &&
file.exists(ca_path <- file.path(R.home("etc"), "curl-ca-bundle.crt")))
Sys.setenv(CURL_CA_BUNDLE = ca_path)
})
R Site Profile: C:/PROGRA~1/R/etc/Rprofile.site
--------------------------------------------------
# Things you might want to change
# options(papersize="a4")
# options(editor="notepad")
# options(pager="internal")
# set the default help type
# options(help_type="text")
options(help_type="html")
# set a site library
# .Library.site <- file.path(chartr("\\", "/", R.home()), "site-library")
# set a CRAN mirror
# local({r <- getOption("repos")
# r["CRAN"] <- "http://my.local.cran"
# options(repos=r)})
# Give a fortune cookie, but only to interactive sessions
# (This would need the fortunes package to be installed.)
# if (interactive())
# fortunes::fortune()
R User Profile: C:/Users/username.domain/Documents/.Rprofile
--------------------------------------------------
(File does not exist)
R Site Environ: C:/PROGRA~1/R/etc/Renviron.site
--------------------------------------------------
(File does not exist)
R User Environ: C:/Users/username.domain/Documents/.Renviron
--------------------------------------------------
(File does not exist)
R Temporary Directory
--------------------------------------------------
C:\Users\username~1.TRE\AppData\Local\Temp\Rtmpy8jhjT
Files in R Temporary Directory
--------------------------------------------------
rs-graphics-ba6fbdad-0969-422d-9f85-604aa746c939
Log file: C:/Users/username.domain/AppData/Local/RStudio/log/rdesktop.log
--------------------------------------------------
(Not Found)
Log file: C:/Users/username.domain/AppData/Local/RStudio/log/rsession-username.log
--------------------------------------------------
2022-02-03T05:44:17.945989Z [rsession-username] WARNING FileLock classes not yet initialized; please call 'FileLock::initialize()' and 'FileLock::cleanUp()' as appropriate; LOGGED FROM: bool __cdecl rstudio::core::FileLock::verifyInitialized(void) src/cpp/core/file_lock/FileLock.cpp:113
2022-02-03T05:44:17.950986Z [rsession-username] ERROR system error 39 (The disk is full) [lock-file: C:/Users/username.domain/AppData/Local/RStudio/rs-14-migration.lock]; OCCURRED AT class rstudio::core::Error __cdecl rstudio::core::LinkBasedFileLock::acquire(const class rstudio::core::FilePath &) src/cpp/core/file_lock/LinkBasedFileLock.cpp:447; CAUSED BY: system error 40 (Unknown error (40)); OCCURRED AT class rstudio::core::Error __cdecl rstudio::core::`anonymous-namespace'::writeLockFile(const class rstudio::core::FilePath &) src/cpp/core/file_lock/LinkBasedFileLock.cpp:370; LOGGED FROM: class rstudio::core::ProgramStatus __cdecl rstudio::session::Options::read(int,char *const [],class std::basic_ostream<char,struct std::char_traits<char> > &) src/cpp/session/SessionOptions.cpp:234
2022-02-03T05:48:02.813969Z [rsession-username] ERROR Unable to retrieve user home path. HRESULT: -2147024893; LOGGED FROM: class rstudio::core::FilePath __cdecl rstudio::core::system::userSettingsPath(const class rstudio::core::FilePath &,const class std::basic_string<char,struct std::char_traits<char>,class std::allocator<char> > &,bool) src/cpp/core/system/Win32System.cpp:338
User prefs: C:/Users/username.domain/AppData/Roaming/RStudio/rstudio-prefs.json
--------------------------------------------------
(Not Found)
System prefs: C:/ProgramData/RStudio/rstudio-prefs.json
--------------------------------------------------
(Not Found)
User state: C:/Users/username.domain/AppData/Local/RStudio/rstudio-desktop.json
--------------------------------------------------
{
"context_id": "D036323D",
"error_handler_type": "traceback"
}