Project shutting down in R studio cloud

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Hello,
I'm not sure if I aM typing this in the correct box, but I do hope I can please find help with regards to some issues I am currently encountering in R Studio cloud.

I have been having this particular screen any time I try trimimg and filtering (in Dada2),
I noticed the following:

  1. The RAM icon suddenly shoots in to a bright red colour, then an orange colour and then it's like the project just shuts down (with a message -" While you were away , you project went Idle").
  2. It takes quite a long time to get the workspace back on and when it eventually comes on, I have to start all over to that very stage, and then the message pops up, after the bright red coloration must have spent some few seconds.

I don't know if this information would be of help though, I am currently on cloud premium plan, with access to 8G RAM and 4 CPU.

Can anyone please help with a solution please?
This analysis is part of my PhD project work and I am currently stuck in this stage.

Please help.

2

Because this discussion involves an RStudio Cloud Premium, it was referred to RStudio Premium Support.

Should a generalizable solution exist, it will be shared below.

If others have an issue with your RStudio Cloud Premium account, we ask you to use the Technical Support option inside RStudio Cloud.

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