Multiple students having issues with RStudio

RStudio IDE
1

Hello Everyone,

I’m troubleshooting RStudio on a student’s personal Windows laptop and haven’t been able to get it running. I’m new to RStudio, so I may be missing some steps.

What we’ve done so far

  1. Installed the latest versions of R (4.5.1) and RStudio.
  2. Cleared the AppData\Local and AppData\LocalLow RStudio folders.
  3. Uninstalled and reinstalled both R and RStudio.
  4. Tried several older RStudio builds that the student said had worked previously.

Despite these steps, RStudio still freezes on the splash screen under the student’s Windows profile. Interestingly, if we create a brand-new Windows user profile on the same laptop, RStudio launches without issues.

At this point, I need guidance on what else to check so I can move on to other high-priority tickets. If helpful, I can provide screenshots or log files.

Thank you for any suggestions you can offer.

Best regards,

2

Not any help but it looks like the problem is known

3

Are the RStudio folders in AppData\Local and AppData\LocalLow the same folders as %localappdata%\RStudio and %appdata%\RStudio? (I'm not a Windows user.) If not, you might try clearing those.

4

The splash screen not hiding is most likely a symptom of a different startup problem, not the cause. That startup window only closes after RStudio successfully starts.

You can double-check by setting the environment variable RS_NO_SPLASH=1 and starting RStudio.

5

Try the steps in https://support.posit.co/hc/en-us/articles/200534577-Resetting-RStudio-Desktop-s-State and see if that fixes it.

6

I have similar issues like this. Opening RStudio IDE stuck/freeze in Posit or RStudio logo, is it PATH problem?
For me, it freezes, but when you attempt to open a second RStudio, it usually opens fine.

Somehow, mine is fixed on its own now, but I don't know exactly how it was solved.

One thing that I uniquely attempt to do is

removing many versions of Microsoft Visual C++ Redistributable from my Windows and only installing the relevant one

Try that, uninstall RStudio, reboot, install RStudio, reboot, and then see. :slight_smile:

7

Thanks for all the suggestions, but I’ve tried everything and nothing seems to work. The only option that did work was creating another user profile and transferring their projects through Dropbox or Google Drive. I can’t wrap my head around how complex this IDE is, and since I’m not very experienced with it, that just adds to the pain points…