I’m troubleshooting RStudio on a student’s personal Windows laptop and haven’t been able to get it running. I’m new to RStudio, so I may be missing some steps.
What we’ve done so far
Installed the latest versions of R (4.5.1) and RStudio.
Cleared the AppData\Local and AppData\LocalLow RStudio folders.
Uninstalled and reinstalled both R and RStudio.
Tried several older RStudio builds that the student said had worked previously.
Despite these steps, RStudio still freezes on the splash screen under the student’s Windows profile. Interestingly, if we create a brand-new Windows user profile on the same laptop, RStudio launches without issues.
At this point, I need guidance on what else to check so I can move on to other high-priority tickets. If helpful, I can provide screenshots or log files.
Are the RStudio folders in AppData\Local and AppData\LocalLow the same folders as %localappdata%\RStudio and %appdata%\RStudio? (I'm not a Windows user.) If not, you might try clearing those.
The splash screen not hiding is most likely a symptom of a different startup problem, not the cause. That startup window only closes after RStudio successfully starts.
You can double-check by setting the environment variable RS_NO_SPLASH=1 and starting RStudio.