License file changed?

[DennisC]

Has the license file changed. My buyer sent me a file "LicenseKey.txt" that they say is the license file. It contains multiple lines that show "f/k/a", product name, product code characters, "unrestricted", and how many users. The old license file was for each product. When did this change?

Thanks,
Dennis

[jrkrideau]

I think we need to see some sample data.

FAQ: How to do a minimal reproducible example ( reprex ) for beginners

A minimal reproducible example consists of the following items: A minimal dataset, necessary to reproduce the issue The minimal runnable code necessary to reproduce the issue, which can be run on the given dataset, and including the necessary information on the used packages. Let's quickly go over each one of these with examples: Minimal Dataset (Sample Data) You need to provide a data frame that is small enough to be (reasonably) pasted on a post, but big enough to reproduce your issue. Let's say, as an example, that you are working with the iris data frame head(iris) #> Sepal.Length Sepal.Width Petal.Length Petal.Width Species #> 1 5.1 3.5 1.4 0.…

and some explanation of what it is and what you expect R to do with it.

[cole]

Howdy @DennisC ! This sounds like something to reach out to our team about!

I'm not quite sure who... If you have a Customer Success representative, that would be a great bet. Otherwise, maybe support@posit.co or the support.posit.co portal

That way we can handle this directly!

[DennisC]

Reached out and have this resolved. Thanks.