Increasing the time-out settings for my R-Shiny app hosted on Posit Connect Cloud

Posit Professional & Hosted Products Connect Cloud
1

I have an R-Shiny app that is hosted on Posit Connect Cloud (Free Plan but I can upgrade to a paid plan if necessary). The app is a prototype, so only 2 of my co-workers sometimes use it.

On start-up, I am reading a big dataset from Google Sheet that sometime makes that app fail to start. Also, when the user spends a lot of time without interacting with the app, it times out (the page greys-out and requires hard reload).

My question there is: I there a setting I can make either somewhere the app code or in Posit Connect Cloud to prevent this happening?

2

Hello,

Applications automatically shut down after five minutes of inactivity by default. This is to minimize active hours consumed. However, we will eventually turn this into a user setting.

In terms of your app's performance, it is possible that it is running into memory constraints depending on the size of the data you are bringing in and your specific code. When it fails to start, what do the logs say?

Best,

Alex