HTTP 500 from https://packagemanager.rstudio.com/

Posit Professional & Hosted Products Package Management
1

We are currently getting the following error when trying to install dependencies in our build pipeline

sudo install2.r --error --skipinstalled --deps TRUE attachment remotes devtools
========================== Starting Command Output ===========================
##[debug]which 'bash'
##[debug]found: '/usr/bin/bash'
##[debug]which '/usr/bin/bash'
##[debug]found: '/usr/bin/bash'
##[debug]/usr/bin/bash arg: --noprofile
##[debug]/usr/bin/bash arg: --norc
##[debug]/usr/bin/bash arg: /__w/_temp/2c265b76-00f9-4e89-981b-1f536a99827d.sh
##[debug]exec tool: /usr/bin/bash
##[debug]arguments:
##[debug]   --noprofile
##[debug]   --norc
##[debug]   /__w/_temp/2c265b76-00f9-4e89-981b-1f536a99827d.sh
/usr/bin/bash --noprofile --norc /__w/_temp/2c265b76-00f9-4e89-981b-1f536a99827d.sh
Warning: unable to access index for repository https://packagemanager.rstudio.com/all/__linux__/focal/5341398/src/contrib:
  cannot open URL 'https://packagemanager.rstudio.com/all/__linux__/focal/5341398/src/contrib/PACKAGES'
Error: package ‘attachment’ is not available for this version of R

A version of this package for your version of R might be available elsewhere,
see the ideas at
https://cran.r-project.org/doc/manuals/r-patched/R-admin.html#Installing-packages
In addition: Warning message:
package ‘attachment’ is not available for this version of R

A version of this package for your version of R might be available elsewhere,
see the ideas at
https://cran.r-project.org/doc/manuals/r-patched/R-admin.html#Installing-packages 
##[debug]Exit code 1 received from tool '/usr/bin/bash'
##[debug]STDIO streams have closed for tool '/usr/bin/bash'
##[error]Bash exited with code '1'.

On further investigation I seem to be getting 500 errors (actually the basic nginx error page) when navigating to https://packagemanager.rstudio.com/ in my browser. The status page doesn't mention that the service is down but it looks like it is?

Thanks,
Liam

2 Likes
2

Same issue. No response from the server both when trying to download packages from R nor when trying to access RStudio Package Manager from the browser.

2 Likes
3

Thanks for verifying it's not just me :slightly_smiling_face:

Worryingly the status page doesn't seem to think anything is wrong https://status.rstudio.com/

1 Like
4

As of December 2 2021, on https://status.rstudio.com Package Manager looks operational but installing packages from rspm repo does not work and when i try to enter RStudio Package Manager it hangs.

1 Like
5

Didn't know about that or how it works, but it made me check my apps on shinyapps.io and one of them is not spinning up either.

It's been like this for the last 10 minutes

image
image1182×482 20.8 KB

EDIT: it works now! so the issue is isolated to RPM, not all their services

6

Can confirm that http://packagemanager.rstudio.com/ is currently down and folks are looking into this. Will update on this thread.

2 Likes
7

See discussion here: