Hi everyone,
I am working on a project where I need to collect and analyze customer survey data, and I’m looking for advice on the best way to handle it in R. Specifically, I’d like to know what packages or workflows you recommend for cleaning, visualizing, and interpreting responses — things like Likert scale questions, open-text answers, and tracking response rates.
For context, here’s an example of the kind of survey format I’m working with: Kroger Feedback Survey.
Has anyone here built survey dashboards or reports in Shiny, or used tidyverse tools for this type of analysis? Anyone give suggestions for me.....