Thank you so much. I have been avoiding using the Rstudio.cloud and just sticking with Rstudio on my laptop because of this. Really appreciate your help getting this resolved. Please let me know if there's some way for me to fix it myself.
Tiny reminder: RStudio Cloud is still an alpha product (= even earlier in development than a beta), so I think you should expect there might be bumps in the road and definitely make sure to back up any important work elsewhere (or don’t use it for important work yet — your call!).
Yes. Understood. It would still be great if the issue could be resolved. It seems to me some disk issues behind the scenes in the containers. Many thanks.
I should add a bit more information in case this helps. We're using Rstudio as part of our analytics program at Harvard (Harvard Business Analytics Program). I remember a couple months ago (around July 26, 2018) there were a couple days when everyone in my cohort seemed to have issues using Rstudio.cloud. The system was unavailable. The environment was down and my professor said he had contacted someone at the company. Rstudio.cloud service was restored but since then I started running into this issue. Thanks again.
Thank you Andy. In my case the projects are in the Recycle bin and I can neither delete them nor restore them. Unfortunately I just tried that action again and with the same result.
Task 557614516 failed: Unhandled Exception: Child Task 557614520 error: Unhandled Exception: {"message":"VolumeDriver.Mount: Error creating mount record for volume='d4b3ca6f-a8d7-4127-804f-e99f68a6c6b2': HTTP 400: Unable to mount
Oh dear. Can you send me the project ID or URL for the project you are attempting to delete? I'd like to take a closer look to determine why these are not deleting. You can DM me if you prefer.
Hi Andy, I don't know how to get the project IDs. I cannot restore these projects from Trash or delete them from there. Is there any secure way for me to provide my ID/pw so you could see the issue and help troubleshoot? Thank you.
