Custom link to app

I have a problem, maybe you can help me.

I'm using the app in my Rstudio and would like to do some integration with the app link.
But I ran into a problem, the integration does not want to accept special characters in the link.

Link Example:<appid>/access
The problem is with the special character #

Is there any way to get rid of this special character in the link?

Thank you in advance!
I apologize if I created a topic in the wrong section.

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