Can't access the project after passing limit working hours.

Posit Professional & Hosted Products Posit Cloud
1

Hi there,

I can't access the project I am working on after passing limit working hours. It asks me to upgrade and I did. Then it says that "You should hear back from us within 8 business hours.", it has been 12 hours and the deadline of my project is on Monday, December 7th. There isn't a customer support, at least I can't find it for non premium users . The deadline is approaching, what can I do to at least export the file now so I can continue the work while waiting for the response?

Bests.

2

Hi Felword_Oz,

We can get you unstuck. I'll send you a direct message shortly.

Robby

3

This topic was automatically closed 21 days after the last reply. New replies are no longer allowed.

If you have a query related to it or one of the replies, start a new topic and refer back with a link.