Can shinyapps io server can serve the 50 user concurrently?. I don't believe that anymore when the code is production level and many customer is using concurrently. The message "Disconnected from the server. Reload" is kind of nightmare when the concurrent user exceed the number 5. The customers are not interested to reload again and again. I have discussion with support@posit.co. They have always same answer "memory exceed the limit". I bought the basic subscription from shinyapps io server which has 8GB memory and 500 active hours. Anyone is facing the same problem shinyapps io server?.
Assuming you are using multiple instances (up to 5) then each has 8 GB of RAM to use. If for example each user needs 3 GB of RAM, then you can only support 2 users on each instance, so 10 concurrent users. If that's not enough, you should look into alternative hosting platforms.
Hello Simon,
Thanks for your reply. I expect, loading page can be in the hanging mode or refreshing mode with rotating logo for 1-2 minute until it can allocate a new worker process. But It can't be disconnected from the server. Many non-technical customers (retail manager) don't likely to try second time. I believe, the posit community will understand those simple physiology of non-technical customers.
Recently I have talked with a manager of different IT company who are using the shinyapps hosting. They said, they had similar issue. I carefully checked, sometimes it happen that only 2 users but the problem "Disconnected from server" arrived, just when the 3rd user open the application. Intuition said, there might be a configuration problem in their shinyapps hosting server (not sure though). In long run, you can't expectthat your shiny app will be used by thousands of Shopify user to analyze their e-commerce data from those kind of service.