Bug: Trying to request more workspace members and getting an error message

I ran out of members and I am trying to request more members (just 2!).
However I am getting the following error message:

"Cannot read property 'id' of undefined"

Any help? Thanks!

Could you be more specific? Where are you requesting more members?

I believe this sounds like an RStudio Cloud issue. Moved there just in case - please let us know if this is not the case!

Many thanks! Yes. It is a Rstudio Cloud bug.
I've got a message of "This space is full - no more members can be added"
And then I click on "Request more members"
No matter how many member I choose nor what I fill in the "What you're using this space for" I get the error message: ""Cannot read property 'id' of undefined""

You've definitely found a bug in Cloud that was recently introduced - sorry about that - we are working on fixing it ASAP. As a workaround until the fix is deployed, you can choose "New Space" from the navigation panel on the left side of the window - click the Request Upgrade button and then fill out the form that appears - just add a note in the form that you actually want to add members to your space. We'll get all the info we need to upgrade your account so that you can add additional members.

Sorry for the bug - but thanks for letting us know.

1 Like

Many thanks. I have just filled the form.

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