About Disconnect from Server in Shinyapps.io

Hello community,

I am having a problem with an app deployed in shinyapps.io. The problem is that the app has an important download part. In one moment, a downloading of several files is made by the app, but because this download takes a long time, then shinyapps.io give me the sign of "Disconnect from Server".

Does anyone know how to avoid this problem?

Kin regards,
Lorena

I think I've already solved the problem from the settings of the app in Shinyapps.io Dashboard.

Thank you!